Consumer Advocate for Insurance Home Consumer Advocate for Insurance
Insurance Problems? We are your insurance ombudsman!
Toll Free
1-888-283-5111
Join us on Facebook
Français
Home Online Complaint Form About Us News Publications Mandate Annual Reports Frequently Asked Questions (FAQs) Links Contact Us

About Us

Are you having insurance problems? Do you need an advocate on your side?

Contact the Consumer Advocate's office for the province of New Brunswick.  We are here to help you with any type of insurance issues. It's free and confidential.  For car insurance, house insurance, life insurance and health insurance, we are your insurance ombudsman.
Michèle Pelletier, Consumer Advocate for Insurance
nb@cai-dma.ca
506.549-5555

Michèle Pelletier was nominated to be the consumer advocate for insurance. Pelletier officially assumed her office on Feb. 1, 2017.

Michèle Pelletier received a bachelor’s degree in nursing from the Université de Moncton in 1989 and a bachelor of laws from the same university in 1992. She is a barrister-solicitor and has been a member of the Law Society of New Brunswick since June 1994. She was a lawyer at Plourde and Arseneault in Dalhousie from June 1994 to April 1996, and she has been a lawyer at Arseneault and Pelletier since April 1996, where she also manages the office. She practices law in both official languages and has successfully argued many cases involving insurance, family, and contract law. She has been vice-chair of the WorkSafe NB Appeals Tribunal since 2015. She also sat on Service New Brunswick’s board of directors, where she became familiar with the operations of provincial agencies and commissions. Pelletier has been a member of the Association des juristes d’expression française du Nouveau-Brunswick since 1994, of the Compensation Fund Committee since 2010 and of the Real Property Review Committee of the Law Society of New Brunswick since 2015.

Staff
Pauline Lafortune, Administrative Assistant
nb@cai-dma.ca
506-549-5555
Anne-Marie Ramsay, Assistant Consumer Advocate
nb@cai-dma.ca
506-549-5555
Sandra Godin, Assistant Consumer Advocate
nb@cai-dma.ca
506-549-5555
Join the Discussion
The Consumer Advocate for Insurance is now on Facebook. Join our page to contribute to the many topics listed on our discussion board. Find out what others are saying about insurance issues around the province. Join us on Facebook
Ask the Advocate
Are you having a problem regarding your insurance? Do you need an advocate on your side?

We are here to help.

Name E-mail
Enter your question here:
Security Image:  
Annual Report
Download PDF
Show all Annual Reports
Useful Documentation
Download PDF
Download PDF
Download PDF
Download PDF
Home Online Complaint Form About Us News Publications Mandate Annual Reports FAQs Links Contact Us Français
Copyright © 2010 Consumer Advocate for Insurance. All rights reserved.
This website is best viewed at 1024 by 768 screen resolution.

A Websolutions.ca production.