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Mandate

Our mandate is to examine the underwriting practices and guidelines of insurers, brokers and agents, and report the use of any prohibited underwriting practices to the Superintendent; to conduct investigations in relation to insurers, brokers and agents concerning the premiums charged for contracts of insurance and the availability of contracts of insurance; to respond to requests for information with respect to insurance; to develop and conduct educational programs and carry out insurance related tasks or investigations as directed by the Legislative Assembly.
The Consumer Advocate shall :

  • Examine the underwriting practices and guidelines of insurers, brokers and agents, and reports the use of any prohibited underwriting practices to the Superintendent.
  • Conduct investigations in relation to insurers, brokers and agents concerning the premiums charged for contracts of insurance and the availability of contracts of insurance.
  • Respond to requests for information with respect to insurance,
  • Develop and conduct educational programs with respect to insurance for the purpose of educating consumers.
  • Carry out tasks or investigations in relation to insurance matters or the insurance industry as directed by the Legislative Assembly.
  • Appear before the New Brunswick Insurance Board to represent the interest of consumers.
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